How SUI Is Responding to COVID-19 and Its Economic Impact

Our philosophy as a business is to approach this situation with empathy and urgency. SUIs top priority is the health and safety of our employees and of the communities we serve, including our customers, partners, prospects, and candidates.

Below, you’ll see details of the support measures we’ve introduced so far, along with a set of resources that we hope will help you to adapt to these times.

We know that everybody’s circumstances are different, and if you have suggestions for how we can better support you, please let us know by emailing customer.support@smartenupinstitute.com and with COVID19 on the subject line.

Our executive team will read every message we get. We promise to listen to your concerns, learn from your feedback, and continually look for ways for all of us to navigate this situation with empathy
.


How We're Helping

Supporting Our Customers, Prospects, and Partners

Reduced Prices for Prospects and Customers

To support our IIROC, MFDA, and OSC indepedent and small dealer community; and our Mining and Oil&Gas junior, small-cap and mid-cap community through this difficult situation, we’re reducing the cost of our most popular courses by 50% . Simply use code Covid19 to apply the savings. Use this time to ensure you're ready for the upward trend when Covid-19 is over - as it most certainly will be. 

Free Tools For All Users

Businesses of all types and sizes are finding themselves in the position of having to move large portions of their operation online. To help businesses adapt quickly, we’re making our compliance SmartDirect solution availabe to all prospective customers include Ask an Expert, Virtual Class (Smart Talk) and 1:1 or 1:1500 Conferencing Video tools available for free for 90 days from activation.

Supporting Our Employees and Candidates

Fully Remote Workforce

All SUI employees have been training for this crises since the start of the company.We now continue to work from home, and we're using our internal communications tools, including our "Ask an Expert" panel, Zoom, Google Meets, Microsoft Teams, and email, to keep staff updated on the latest developments. SUI has a strong remote work culture — with over 30 staff working fully remotely across Canada — and that has helped us to quickly adapt. This has allowed us to continue to deliver undisrupted 24/7 support to our customers and to remain fully focused on their most urgent needs.     

Supporting Healthcare Workers

The Covid-19 pandemic most definitely has business implications, but most importantly, it's a health issue. To help address some of the most urgent health care needs arising from the spread, we have made a donation on behalf of our global partner community to the  COVID-19 Toronto area hospitals.  We also contine to source masks, gloves, gowns, and any other Personal Protective Equipment for delivery to all hospitals in the greater Toronto area.